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  • Order & return

    Order & return

    Important information: From a safety point of view for each other, Margriet Jewels has no products in stock. Most of Margriet Jewels' products are also made personally for the customer. This is important for the delivery time (5-15 working days) and the cancellation obligation.

    To order:

    Step 1: Select a product and, if applicable, the size and gemstone, click on the 'ADD TO CART' button. If you order a set of rings, you must note down the number of 2 and tick the size of each ring. Click on the 'ADD TO CART' button.

    Step 2: You now get an overview of the contents of your shopping basket. If you want to add more products, you can continue shopping by clicking on "Continue shopping" and then selecting a new product. If you are satisfied with the contents of the shopping basket, you can continue by clicking on the "Complete order" button.

    Step 3: You will now see the screen where you must enter or check the "address data". You also make a choice here on which you want to pay. You can enter any discount code for a gift coupon here. And any information that you want to place with your order can be placed in the appropriate 'comments' box. Do not forget to find the general terms and conditions and if you would like to receive our news letter, you can indicate that. Then choose the next step by clicking on the 'BUY' button.

    Step 3: Once your order has been completed you will receive an email with the order confirmation. Make sure that your e-mail address is correct with your registration data, otherwise you will not receive a confirmation by e-mail!

    PLEASE NOTE: the displayed prices of the pendants in the original web store of Margriet Jewels are the prices of the respective pendant without necklace and / or bust.

    Weight: All weights stated for the products are in grams. The stated weight is an approximate weight. The product may have slight weight deviations. No rights can be derived.

    Returns:

    You have a cooling-off period of 14 days to return the product without giving reasons, starting on the day you receive the product. The product can only be returned unused and, if possible, in its original packaging.

    The return costs are for your account to return the order.

    The entrepreneur reimburses all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the cancellation. Unless the entrepreneur offers to collect the product himself, he may wait to pay back until he has received the product or until the consumer demonstrates that he has sent back the product, whichever is the earlier. The entrepreneur uses the same payment method that the consumer used for reimbursement, unless the consumer agrees to a different method. The reimbursement is free of charge for the consumer. The aforementioned cooling-off period only applies to products for which this is indicated in the description. If this is not stated in the description, the aforementioned cooling-off period does not apply. The reason for this is that Margriet Jewels products are personally manufactured for customers. See also right of withdrawal

    Delivery time: Margriet Jewels has no products in stock. All our products have a delivery time of 5-15 working days, unless stated otherwise. If you wish to have a product delivered faster, please contact us for the possibilities.

     

    Procedure when ordering a piece of jewelry with ash processed: Below you will find the steps that Margriet Jewels follows with regard to the processing of the ash in an ash jewelry you have ordered: (see also ash jewelry)

     

    You order an assie board with as-destination through the original web store of Margriet Jewels.
    After you have completed and settled the entire order process. You will receive a confirmation email about the order placed.
    The Margriet Jewels team will contact you personally and discuss with you the process for placing the ashes in the ordered axle board. (for example: you personally visit the Goudsmid Margriet workshop to place the ashes in the jewelry ordered or you send the ashes to Goudsmid Margriet and have the ashes set by the Goudsmid Margriet team.
    After the ashes are placed in the assie board, the piece of jewelery is further finished and sent to you.

    Engravings: For orders over € 500 the rings are engraved by Goudsmid Margriet for FREE (maximum 20 standard characters per order). You can indicate the text to be engraved at "comments" during the ordering process.

    With an order under € 500 you can also have the ring engraved for an additional charge. You can indicate the text to be engraved at "comments" during the ordering process.

    Note: Pearl rings cannot be engraved.

    Do you want more characters and / or other characters in your ring? (such as a fingerprint or personal handwritten text, etc.) then this is possible at an additional cost. You can indicate the text or characters to be engraved at "comments" during the ordering process.

    If you indicate that you want an engraving during the ordering process, the Margriet Jewels team will contact you to verify the text to be engraved.

    It is solely at the discretion of Margriet Jewels what counts as a standard sign and whether it is possible to engrave the ring.

    Signs and / or logos, texts etc on which copyright, trademark law and / or otherwise legally protected will not be engraved by Margriet Jewels, unless prior written permission has been given to Margriet Jewels by the owner / owner of the logo, sign and / or the texts.

    Sincerely,


    On behalf of the Margriet Jewels team,
    Margriet Burger Schouten

    Mobile: 06 54775767
    Email: [email protected]

     

    Download the return form here

     

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